Call Anytime 24/7
Mail Us For Support
Now Hiring: Are you a driven and motivated 1st Line IT Support Engineer?
Office Hours: 09:00am-5:00pm
Now Hiring: Are you a driven and motivated 1st Line IT Support Engineer?
Office Hours: 09:00am-5:00pm
Effective Date: March 2026
Welcome to Vertex Promo LLC. These Terms and Conditions govern your access to and use of our website https://vertexpromollc.com and the services provided by Vertex Promo LLC.
By accessing our website or purchasing our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.
Vertex Promo LLC is a professional web design and development services provider.
Business Address
Vertex Promo LLC
19623 KILDONAN DR
GAITHERSBURG MD 20879
United States
Contact Information
Website: https://vertexpromollc.com
Email: info@vertexpromollc.com
Phone: +1 251 277 3588
Contact Page:
https://vertexpromollc.com/contact-us/
Vertex Promo LLC provides professional digital services including, but not limited to:
Website design
Website development
Ecommerce website development
Website optimization
Website maintenance and related digital services
Detailed information about our services can be found at:
https://vertexpromollc.com/shop/
All services are delivered based on the scope agreed between Vertex Promo LLC and the customer.
Vertex Promo LLC provides one-time services only.
We do not offer recurring billing or subscription services.
Full payment is required in advance before work begins.
Customers must complete and sign a card authorization form for every transaction.
Once payment is successfully processed, a customer invoice is issued, which serves as official proof of payment.
Failure to complete payment authorization may result in cancellation of the service request.
Vertex Promo LLC offers a 30-day refund policy for eligible services.
Customers who are not satisfied with the service may request a refund within 30 days of the original purchase date, subject to our refund policy.
For complete refund details, please review:
https://vertexpromollc.com/refund_returns/
To ensure timely project completion, customers agree to:
Provide accurate and complete project information
Respond to communication requests in a timely manner
Provide required content, materials, or approvals when necessary
Delays caused by missing information or lack of communication from the customer may affect project timelines.
All website designs, development work, graphics, and digital materials created by Vertex Promo LLC remain the intellectual property of the company until full payment has been received.
After full payment, the customer receives the right to use the delivered website or digital service for their business purposes.
Vertex Promo LLC reserves the right to showcase completed projects in its portfolio unless otherwise agreed in writing.
Vertex Promo LLC shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from:
Use or inability to use our website or services
Business losses or interruption
Third-party service failures
Technical issues beyond our reasonable control
Our liability, if any, shall be limited to the amount paid by the customer for the service in question.
Our services may involve the use of third-party tools, platforms, or services such as:
Hosting providers
Payment processors
Software platforms
Plugins or integrations
Vertex Promo LLC is not responsible for service interruptions, pricing changes, or policies of third-party providers.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use personal information.
Privacy Policy:
https://vertexpromollc.com/privacy-policy/
By using our website, you agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access to our systems
Distribute malicious software or harmful content
Interfere with the normal operation of the website
Violation of these terms may result in restricted access to our website or services.
Vertex Promo LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Changes will become effective immediately once posted on this page. Continued use of our website or services constitutes acceptance of the updated terms.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United States and the applicable state laws where the company operates.
If you have any questions regarding these Terms and Conditions, please contact us:
Vertex Promo LLC
19623 KILDONAN DR
GAITHERSBURG MD 20879
United States
Email: info@vertexpromollc.com
Phone: +1 251 277 3588
Contact Page:
https://vertexpromollc.com/contact-us/